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Servicing Carrier On-Site Audit

Explanation of the on-site servcing carrier audit process.

Please refer to NCCI circular NCCI POOL-IN-2017-01 titled "Pool - Indiana - 2018 On-Site Audit Servicing Carrier Audit Rating System."

A uniform rating system was developed to measure compliance with NCCI’s and/or state specific Operational Performance Standards, Coal Mine Occupational Disease (CMOD) Performance Standards, and Reporting Requirements and Procedures tested during the on-site audit.

Audit Objectives
The on‐site servicing carrier audit process is designed to assess the effectiveness of a company’s controls and procedures for carrying out its servicing carrier responsibilities and to ensure compliance with:
  • Applicable NCCI and/or state‐specific Servicing Carrier Performance Standards
  • NCCI’s Assigned Carrier Performance Standards
  • NCCI’s Statistical Plan—2008 Edition
  • NCCI’s Servicing Carrier Reference Guide
  • Service enhancements committed to by the servicing carrier as part of the servicing carrier bid or solicitation
  • process, if applicable
  • Applicable statutes, regulations, and rules
  • Reasonable business practices as determined by NCCI and the Pool
  • Data reporting requirements and effectiveness of the carrier’s system(s) used to report data and/or information to
  • the Pool
  • Recommendations from prior on‐site servicing carrier audits performed by NCCI’s Carrier Audit Services

Related Files

The material in this document has been prepared and shared for informational purposes only and should not be relied upon as legal advice on any particular situation.